In a world of ROAS (Return on Ad Spend) the added value of
the right personality and the right creative context now looms large. Wendy
Dutwin, founder and head of Limelight Media, soon realized that there was a
special role for her in celebrity procurement after years in production, both
in television and in film.
Celebrity procurement is essentially monetizing talent by
matching them carefully to marketing campaigns. “We try to find the best
opportunity with a client where a celebrity will have the most impact,” Dutwin
explains. Many of Dutwin’s partnerships involve pharmaceutical campaigns where
a celebrity can bring focused attention to the product or the disease. This
poses unique challenges because of federal regulations and rules in the
pharmaceutical area that may not exist in the consumer product and services
sector.
Charlene Weisler: Does
the celebrity have to suffer from the ailment in order to be a spokesperson for
the product?
Wendy Dutwin: Sometimes they do and sometimes they don’t. Blythe
Danner was the spokesperson for Prolea, which is a post-menopausal medication.
We needed a celebrity spokesperson who had those symptoms. But in the case of
disease awareness campaigns, it is not as necessary for the celebrity spokesperson
to have that disease.
Charlene Weisler:
What type of research do you conduct to help match celebrities to products?
Wendy Dutwin: We know that there is a specific demographic
that we need to reach. We tend to focus on women who watch a lot of television
as the aspirational target. They may watch certain programs of TV and
psychologically there would be an affinity or a message that relates to this
targeted female viewer. Nothing intimidating. So in the case of Jennifer Aniston
being the spokesperson for Shire’s Dry Eye Campaign, we sought a female
celebrity who has the “look” and can relate to the target consumer.
Charlene Weisler: How
can you tell if a campaign with a certain celebrity is successful?
Wendy Dutwin: Our clients have metrics to let them know that
the chosen celebrity worked for the campaign. And there are a lot of marketing
offshoots from certain celebrities. An example is Tim McGraw who talked about
his campaign while as a guest on The View. It is not a transactional
relationship – it has a more organic fit. So we focus in on the right person
who can do the job well and who also matches the target demographic. We can
build a campaign around the celebrity. We can also measure our own success by
the renewal of the celebrity in the campaign by our clients and maybe even
achieve a longer deal.
Charlene Weisler: Is
this usually a multi-platform effort?
Wendy Dutwin: Yes. We always like to build in a broadcast
element and, with the divergence of TV, social media advertising is becoming a
big part of what our clients want to do today.
Charlene Weisler: Has
your decision-making on which celebrities to match with which clients changed
since you first started?
Wendy Dutwin: We stay updated on the trends. Celebrities are
now cultivated on different channels. YouTube is becoming a great source of
cultivating talent. Our clients are always looking for the next big thing so we
are in constant conversations with agents of talent. We have found that once
the trend has hit the magazines, it has already exploded. We try to get in
there earlier. We signed Adam Levine before he hit it big on The Voice and now
we can ride the wave with Adam. We look for exciting partnerships and use our
talent in more creative ways.
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