The next CoreConnect on May 16, 2018 in NYC promises to offer, as Mirza notes, “best practices for modern digital marketing, how to understand yourself as a media consumer and empathize to your target audience, how to connect and get the best work for your team and ultimately how to take the message out to the consumer in way that resonates.”
Charlene Weisler: How is it possible to
keep ahead of the trends in digital and media?
Brooke Vines:
For the most part, you can’t. It’s moving too fast. Networking is key; Meet as many people as you
can and learn what they are doing. Also, go to conferences. A lot of the
mar-tech you see at events isn’t going to be at the top of the Google search
because the pioneers are creating, not writing about it. We are in a time where
the explosion of knowledge seems unprecedented in a way, yet disruption and
innovation has always been around on some level. The way to stay ahead of the trends
is simple. Consider the needs and opportunities around you and start there. You
don’t need to know every buzzword and piece of technology. Just figure out how
to handle the next thing in front of you.
Charlene Weisler: How can one cut through
all the noise and discern rather than react?
Brooke Vines
: We have so much data now that we feel like we should have all the answers,
yet we get “analysis paralysis.” Unplug for a little while every day and shut
down the noise. Try to quiet your mind. When you understand yourself and how
you search, shop and behave, then you have a lot more empathy for the people
you are trying to talk to. What do you want the customer journey to look like?
What would help you? As humans, we already know a lot of the answers, so start
with you.
Charlene Weisler: How can you get your team
to become more creative?
Touseef Mirza:
You need to create a safe and nurturing environment where people feel that they
can explore and share new ideas freely. In a saturated marketplace with so many
products and services, it essential to bring innovation to the table, as this
becomes your differentiating factor in the marketplace. Your team members need
to feel comfortable and accepted. They need to be able to go into the unknown
with their ideas and be OK with the notion that their ideas might fail as
well...and that scenario is accepted as part of the creative process in a
company.
Charlene Weisler: How can you best hire in
this changing environment - what do you look for in a good hire?
Touseef
Mirza: There are 4 attributes that
surface as the most important for the current fast-changing environment. First,
employers are looking for people they can trust and depend on, so integrity is
of prime importance. Second, we need individuals who have a creative mindset to
come up with fresh and innovative ideas that can help differentiate their
offering on the market. Third, one must be able to problem-solve continuously,
to be OK with dealing with the unknown and trying out new ways of addressing issues
and strategies. Last but not least is to have a positive attitude. Being open
to help where there is need and being flexible is extremely important.
Charlene Weisler: How do you think older
workers fit into this new youthful working environment?
Brooke
Vines: The fundamentals of marketing haven’t changed. “More Experienced” people
are very much needed. The younger generation comes out of school with skills
for technology we didn’t dream of 10 years ago, but the people with experience
are the ones who know how to harness that genius and make it applicable to
bottom-line marketing objectives. On the flip side, the experienced person is
often someone who has “been there, done that” and not afraid to give wise
counsel to upper management. The maturity that comes along with hiring a
veteran makes them worth the money. Remember, diversity is not just about race
and gender. We need all the generations represented to have the best
perspective. As far as adapting, the sky is the limit on the kinds of classes
you can take online. The work is out there, and you don’t have to know how to code
to work in the digital economy, but it definitely helps to keep on learning.
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