Jan 16, 2021

Comcast’s Look Back at 2020 and Look Ahead to 2021

This has been an unusually challenging time for prognostication. The once-in-a-generation pandemic and the current political environment have upended expectations and has created what some believe is a “new normal.” 

How are the advertising and publishing spheres of media looking back and looking forward? Comcast FreeWheel offers a look back at 2020 while Comcast Advertising looks ahead to 2021.

Programmers 2020 Look Back

2020 was a year of major changes from the global pandemic to the Black Lives Matter movement to the U.S. Elections and aftermath. But the first look at the year 2020 began with a push forward on addressability with Comcast FreeWheel’s initiative on enabling addressability.

 

The full force of the global pandemic hit the market in March, changing viewing patterns across dayparts, devices and platforms. According to Comcast FreeWheel, in the first half of 2020, premium video views increase 17% year-over-year and premium video ad views increase by 32% in the U.S. Europe saw a significant increase in TV viewership as well with average daily viewing per household up to 6 hours and 25 minutes per day on average from 90 minutes. Tent pole events had mixed performances with the Superbowl achieving a five year ratings high while the Oscars slumped and the Olympics in Japan were postponed.

Certain advertising categories benefited from consumers sheltering at home, such as Food, while other categories such as Travel held more optimism for an eventual recovery in 2020 than actually happened. Sports returned by the start of summer, registering huge increases in viewership especially for Baseball, Hockey and Basketball. Notably, by the fall, more sports resumed including Tennis, Cycling and Rugby. Programmers, anxious to offer more viewing options to content starved consumers, launched a range of streaming services including Peacock from NBCU.

Certainly the impact of Black Lives Matter in the summer brought into the forefront the malignant and enduring impact of structural racism which expanded beyond the U.S. into the global zeitgeist, forcing the media world to lean in to be part of the change.

As the year progressed, Upfront was proving to be very different from prior years with smaller-than-normal and delayed events. Adding to this was the uncertainty of TV schedules with delays in production due to the pandemic and advertisers buying closer to program airings because of the uncertainty.

As 2020 wound down, the world braced for a COVID-19 resurgence and further lockdowns. But there are signs of optimism and hope for 2021. A FreeWheel survey of 500 European Marketers reveals that when it comes to advanced TV budgets, 84% expect spend to grow in the next 12 months.

Agencies 2021 Look Forward

For agencies, 2020 has been a year of adversity, complexity and, yes, opportunity. According to Comcast Advertising, Measurement has risen to the top of priorities for both the buy side and sell side of the business. Comcast has found that, “the whole industry is looking for workable solutions,” in an area that has historically lagged behind in innovation, relying on legacy data sets.

But 2021 looks to be a very different measurement environment. For Michael Law, President Amplifi USA, “As consumers have clearly shown they are in control of their experiences with brands and with media, it’s imperative our industry works collectively to evolve to a consumer-centric, cross channel and platform measurement solution, that can be used universally as a future trading currency and benchmark for the efficiency and effectiveness of all brand communications efforts.”

Programmatic is projected to be another hot growth area for agencies and as media converges, it is accelerating adoption of this advertising format. As Hayley Diamond, EVP, US Digital Investment and Partnerships, Publicis Medi, noted, “Two factors are driving new investment behavior in the TV space: increased buying automation and utilizing data for enhanced targeting. We see increased programmatic interest and activity, directly driven by a need to drive efficiency, the higher volume of options in terms of supply and investment options, and the unique dynamics of 2020 and into 2021.”

The Black Lives Matter movement has highlighted what has always been an important issue among agencies – Diversity, Equity and Inclusion. There can be no more delay in implementing policies and actions that foster substantive change in this area. “This has to be a key objective for our industry, it’s not ok to sit on the side-lines and hope someone else will do it. As leaders of businesses we have to be better educated in recognizing that we don’t know what we don’t know, learning more and learning how to actively make those opportunities available to all,” warned Stephanie Marks, Managing Director, Havas U.

A major area of change that might lead to a new normal for viewership is streaming which is now 25% of total video consumption, fostering further fragmentation. Agencies realize that Unification is necessary for the healthy future of television that can be bought at scale more holistically.

“OTT and CTV’s scale and maturity have placed it on an even playing field with linear TV in terms of quality and engagement and offers incremental audiences via advanced targeting capabilities. Holistic planning across all flavors of TV will be key to take full advantage of these platforms so that marketers can maximize unduplicated reach and use the strengths of each platform to deliver the right advertising message,” stated Marissa Jimenez, President, MODI Media.

Fueling this need for convergence is Addressable which, for agencies, is the necessary next step in television’s growth and relevancy to marketers. Comcast Advertising noted that in June 2020, nine programmers began addressable trials for project OAR (Open, Addressable, Ready) and AMC was the first to join Comcast Advertising’s On Addressability in the U.S. This is expected to expand in 2021.

For Jason Han, Senior Vice President of Addressable Innovation for Matterkind, “Addressable TV is taking significant steps in its evolution as programmers are opening up their national inventory and new solutions are being tested. 2021 promises to unlock new levels of scale for advertisers looking to reach specific desired audiences in a premium environment that clients value.”

Will 2021 hearken in a “new normal” for our business? There is every indication that the seeds planted in 2020 from measurement to addressability to programmatic to inclusion will blossom into a stronger, more viable media ecosystem that is, indeed, a new, robust normal.

This article first appeared in www.MediaVillage.com

 

 

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