“Television”. We all think we know what Television is. After
all, we talk about it all the time. But my concept of what television currently
is has been changing. Three recent events confirmed to me that Television is evolving
in a direction that requires a change in definition.
The first indicator was Nielsen. This past week Nielsen
announced that for the second year in a row, their estimated TV Universe for the United States will decline. It is a small decline, they say, but in an industry that has seen Universe
growth every year for the past 60+ years, two consecutive years of decline
indicates a seismic shift. The Television Universe is the number (or
percentage) of all homes in the US with at least one TV set capable of
receiving at least one TV signal. It is a hardware-based definition.
The second indicator was early last week when I was asked to
lecture at CCNY as part of a Corporate Communications class. I spoke about
media, changing technologies, return path data and media research to the
students. Then I asked them to define what the word “television” meant to them.
Some said it was the set itself. Some said it was programming. But after
further discussion, many decided that television was video content wherever
they viewed it – whether on a tablet, a mobile, a computer or an actual television
set. In fact, almost all the students in a class of 50 said that they view
content on several devices at some point in an average week. Viewing in front
of the set was a different viewing experience – one that was often shared with
family members - but a considerable amount of their viewing time was
multi-platform.
The third indicator that television is shifting was at MultiChannel’s
TV in a Multi-Platform World Conference which was held last Thursday. It was
there that some of the best technological minds in the media business talked
about the concept of television in an increasingly multi-platform environment. Whether
it was the advancement of HBOGo (an app for HBO subscribers that gives them
access to all episodes to all series on demand) as a way to increase subscriber
satisfaction or whether it was a discussion of the impact of Social Media on driving
overall viewership, the endpoint was the same. Television is no longer
discussed as hardware. It has become a generic term relating to content,
wherever that content resides.
But has the measurement of television kept pace with the
technology? Should the definition of the Nielsen TV Universe be expanded to
include second and third (or more) screens so it can more effectively capture
all forms of “television” viewing? Some have already formed a way to compare
social media to Nielsen measurement. Marc Debevoise of CBS Interactive said
that a 9% increase in social buzz is said to equal a 1% increase in rating. It
is a start.
But perhaps it is time to reassess how we think of “television”
in the media marketplace. I think that we have moved beyond defining television
as a piece of stationary hardware that sits in a room in a home or a dorm. The reality
is that television has expanded – whether we are talking about second-plus
screens or video content. And if that is true, then the television universe is
not eroding. It is expanding rapidly and perhaps uncontrollably. Revising our
terms and definitions is the first step. The next step is how to best measure
television across all possible platforms. And that is another column….
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