When I think
of autumn, I can't help but think of advertising week which is a jam packed
series of overlapping events highlighting how our industry is innovating,
evolving and transforming. At the end of it I always marvel at how much I have
seen ... and how much I have missed because of time. But the one thing I have
not missed (because it is ubiquitous) is the recent exaltation of data and
analytics in our industry. I am thrilled by the recognition of the value of
research as a strategic revenue driver.
So here are
my research takeaways from Advertising Week and the OMMAs:
It's Not Big Data. It's Smart Data
Data by
itself tells you nothing. It has to be put into context with all of the different
datasets' inter and intra relationships. Too much data for data sake is
problematic as David Tucker of UM noted "We have the capacity to know more
about people today but it’s like boiling the ocean and data makes the ocean
deeper. People don't say what they think and don't do what they say. We need
more careful insights." But not having enough data is problematic as well as
Claudia Perlich of Dstillery said, "Do you have enough data to go into the
details?" So finding that optimum amount of quality, meaningful data will
be the Holy Grail going forward.
Use Data to Look Ahead, Not Back
The use of
data to forecast has never been more promising. Anush Prabhu of Deutsch
explained, “Back 10 to 15 years ago we analyzed effect. Over the years, it has
become how it will affect. We are looking forward with more data. We are
looking at what is going on culturally. We can do and create things.” Traditional
methods have been based on past performance - how a program rated in the past, for
example, used to project future ratings. But now with machine learning, AI and
expert algorithms, we may be able to better ascertain content attributes and
target segmentations in such a way that even without prior actual performance, we
can forecast the chances of its success.
Identify, Measure and Monetize –
The mantra, “If you can’t identify it, you can’t measure it.
If you can’t measure it, you can’t monetize it” has been gaining in volume over
the past year. Initiatives that have been calling for industry standards are gaining
traction. For example, CIMM’s Trackable Asset Cross-Platform Identification
(TAXI) was developed to cover the entire content identification spectrum -
programming and advertising – as a way to verify exposure to assets as they
travel across platform. CIMM’s Jane Clarke explained, “The way it is now,
everyone has their own proprietary tag and code. There isn't an open and
inter-operable standard. And so we just kept saying to ourselves, as with the
UPC code, couldn't there be a UPC code for media? CIMM has been collaborating
with Ad-ID and the Entertainment ID Registry (EIDR) along with the Society for
Motion Picture and Television Engineers (SMPTE) to bring UPC code-like benefits
to tracking assets through the media ecosystem. This will drive innovation not
only for cross-platform measurement, but also for other automated innovation in
digital TV.” The IAB’s Randal Rothenberg offered his view, “There is no
universal coding system across platforms but we are closer to embedding Ad-ID
in digital which will enhance measurement and inter-operability. This will be a
major panacea to digital marketing community.” Nancy Hill from the 4As added,
“Ad-IDs will not be a replacement for the ISCI code. The faster we get Ad-IDs
implemented across the chain, the more relieved we will be. We are structuring
norms and behaviors that allow us to do business and not contain innovation and
creativity. We need to be able to grow profitable businesses over time.”
No One – In Digital or Traditional- Is Happy
With Current Measurement Analytics
There are many executives from across the spectrum who are
frustrated with the rate of change and implementation of audience based
standard measurements. While there is “pressure for more measurable media”
according to Anush Prabhu, "Analytics have a long way to catch up to what
we are doing in digital" added Kevin Rettig from Accenture. MediaVest’s
David Shiffman believed, “Everyone is creating their own solution for their own
platform for their own needs. It doesn't serve the whole.” But there is hope,
Shiffman added, “(comScore’s) Project Blueprint brings together various data
streams. They have a convergence panel to understand how data comes together.
They take a consumer oriented view - not channel by channel – and it has the
potential to shift the conversation. There is excitement and hope around that
initiative.”
The Future Belongs to the Nerds
The future looks bright for those of us who understand and
work with data. Mediapost’s Steven Smith noted that “Trend lines have been more
to analytics” while David Tucker said that “Opportunities have always been
there. They are not new. What data allows us to do is find those moments more
frequently. Data is unlocking and making solutions more visible for us.” Even
conversations with clients have changed according to GroupM’s Harvey Goldhersz
as they realize that "Everyone we made fun of in college will be our
bosses." Oh do I hear music?
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