Is there
anything more exciting in today's media world than data? In my opinion: no. According
to the recent Simulmedia PeopleFront, several major media and brand companies
are busy executing data driven solutions into their sales efforts. Panels of
Brand Leaders, Enablers (Research companies) and Media Sellers all spoke of
using data to measure outcomes as well as go beyond GRPs and proxy demographics
to target and measure actual consumers at the household level.
According to
Simulmedia CEO Dave Morgan, his company is “moved from digital into television…
with people based measurement tools. (The industry is) on steroids (where) companies
can deliver tens of millions of points of data.” And yet, he admitted that we
are a couple of years away from a meaningful percentage (20%) of the media
buying and selling business adopting this method. But the momentum is there as
the industry continues to evolve, capitalizing on better technology, cloud
based solutions and learnings from past measurement experiences.
Media
veteran Jack Myers remarked that he was interested in knowing “the obstacles,
the issues preventing a move forward. The currencies models are shifting and
changing. Where it is today and where we are going next. Look at points a year
from now to evaluate actual performance. Evaluate success on behalf of
marketers and for audience based measurement.”
There were plenty of issues
discussed:
Big Announcements
Major media
conglomerates are taking big steps to move their companies into the new data
age. Linda Yaccarino, NBCU’s Chairman Ad Sales and Client Partnerships, announced
that, after a three year investment in infrastructure, NBCU has just launched a
system that links their entire ecosystem of “proposals and contracts that
include linear and digital inventory as well as other data. It was developed to
match different data sets across our entire portfolio, all on same system.” She
added, “This is what we can do to activate at scale and to merge datasets that find
customers who buy our advertisers products and services. We will close the loop
with TV performance and purchase data.”
Make TV More Efficient
There is
certainly a lot of enthusiasm for making television more data driven. Liza Landsman,
EVP and Chief Customer Officer for jet.com said that, “TV is not efficient in
targeting a niche audience.” Karna Crawford, SVP Marketing Strategy and Digital
for JP Morgan Chase agreed, “We want scale and precision. Every decision as to
how we invest needs to show return. You get massive scale of very targeted
things in digital. When I try in TV it is not at scale.” So the implementation
of big data sets that can more efficiently target niche audiences and segments
can be a boon to television, bringing it on par in targeting efficiency with
digital.
Where’s the Talent?
The biggest
challenge in the market today has to be in finding the right talent to help in
a company’s data development. Robert McDowell, SVP Marketing and Distribution
for Choice Hotels, announced that they are “seeking analytics experts. We are
investing in talent and keeping them engaged.” Crawford added, “We seek people
who are more integrated in the way they think and explain things in a simple
way. We need to connect the dots. We need a holistic view of the data. It is hard
to find that type of talent.”
Metrics vs Movement
Such talent
is being developed as Research Departments move into the realm of Consumer
Insights. And we see data and analytics play a much bigger role in business
decision-making. Dan Aversano, SVP Client and Consumer Insights for Turner,
loves “the momentum and the conversation around data. Our clients want to hear
more about what we do with that data and how to interact with our inventory. We
want to hit a CPM but also sell product.” Sharon O’Sullivan, EVP Ad Sales for
Discovery Communications added, “It is an exciting time where we have the opportunity
to re-create metrics and speak in more effective way.”
Legacy metrics have
their value too. Aversano noted that demo CPMs offer “historical and in-market
comparison across networks. The challenge now is that there are a thousand
different metrics with data pieces thrown on top. It is important to be data
agnostic. We might be measuring the wrong thing.”
People-targeting
initiatives like those implemented by Simulmedia have changed the television
conversation and have made the prospect of buying TV akin to a treasure hunt
for consumers that can result in a verifiable sales ROI pot of gold. TV is not
dead. Thanks to data, it is just getting started.
This article first appeared in www.MediaBizBlogger.com
This article first appeared in www.MediaBizBlogger.com
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