In a stroke of research
brilliance, Nielsen
has launched the second volume in a series of Millennial studies that was
created by Nielsen’s own Millennial employees.
As their press release noted, who better to measure the shared “experiences
of this up-and-coming generation than associates who are most familiar with the
lifestyles that the data tracks?” This most recent study focuses on digital
music and digital communication.
“What we have found in our
Nielsen Millennials on Millennials series of reports is that this generation is
significantly different from previous generations,” stated Ronjan Sikdar, VP of
Media Analytics at Nielsen. “The sheer
size of the Millennial population makes them game changers for advertisers and
media companies. They are very social, far more digitally savvy and yet far
less loyal to the digital music and messaging apps they use. We will
continue to track how that will play out in the future,” he added.
The highlights of this study are
as follows:
1. Unlike
Gen
Z many Millennials are entering their peak earning years and, because they
are the second largest generation (to the Boomers) they wield tremendous
spending power. However the study indicates that they have completely unique
consumer characteristics which pose both challenges and opportunities for
brands. The way Millennials spend, shop, consume media and interact is anything
but familiar from a historical perspective.
2. Since
they are truly the first all-digital generation, their digital engagement is
the nexus for predicting their consumer behaviors. Every digital channel
represents a key interaction and deep connection point for brands, marketers
and advertisers.
3. Millennials
are not as loyal to specific media. They are spending much less time on TV than
previous generations. But that doesn’t mean they’re consuming less content. The
report notes that to the contrary, Millennials are engaged with digital
services during all waking hours of the day and many keep their devices close
at hand—and turned on—when they sleep.
4. Despite
digitization, radio still
has a large following across the generations, especially Millennials. The reach
of digital radio has increased (and broadcast radio is holding its own) across
all generations for the past five years. In fact, according to Nielsen’s
first-quarter 2017 Total Audience Report, weekly reach among Millennials
is 93% and they are spending the same amount of time listening to
traditional radio as they were a year ago despite more competition for their
attention.
5. Podcasts
and on-demand streaming are other radio options for Millennials. Nielsen’s 2016
Year-End Music report noted that 60% of Millennials use two or more apps to
stream music vs under 40% for adults 35+. Thirty-Seven percent of Millennials
listen to podcasts at least once a week and 13% listen every day (significantly
higher than the 5% of consumers 35+ who listen daily).
When it comes
to media choices, Millennials are ambidextrous. While they have increasing
choices of platforms and content services, they are able to easily consume
content on many of them. Nielsen concludes that these newer media options are
not cannibalizing existing ones which is good news for content providers.
Advertisers, however, need to be nimble and knowledgeable so as to be able to
reach these valuable consumers at the right time on the right platform.
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